Privacy Policy

1. Who I am

Mido Hasan is a founder-led strategic brand and web design studio operated by UNRELIX LTD, a UK private limited company.

The studio is led by Mido Hasan. In this Privacy Policy, “Mido Hasan”, “we”, “our”, and “us” refer to Mido Hasan and UNRELIX LTD.

2. Information we collect

We may collect personal information that you choose to provide, including:

• Name
• Email address
• WhatsApp number or phone number, if provided
• Website, social profile, or business links
• Country, location, or timezone
• Project details
• Budget range
• Timeline or availability
• Messages submitted through forms or email
• Newsletter signup information
• Payment and invoice-related information
• Any other information you voluntarily send to us

We may also collect basic technical information when you use the website, such as:

• IP address
• Browser type
• Device information
• Pages visited
• Referring website
• Approximate location
• Website usage and performance data

3. How we collect information

We collect information when you:

• Submit an enquiry form
• Contact us by email
• Join the email list
• Book or discuss a project
• Purchase a digital product or template
• Use the website
• Communicate with us through social platforms or third-party tools

4. Why we use your information

We use your information to:

• Respond to enquiries
• Understand your project needs
• Prepare proposals, quotes, scopes, and timelines
• Deliver brand, website, ecommerce, white-label, or consulting work
• Manage client communication
• Process payments and invoices
• Send project updates
• Send email updates, articles, or announcements if you subscribe
• Improve the website and user experience
• Maintain business records
• Protect the website from spam, abuse, or security issues
• Comply with legal, tax, accounting, and regulatory obligations

5. Legal basis for using your information

Where applicable under UK data protection laws, we rely on one or more of the following legal bases:

• Consent, when you subscribe to updates or voluntarily submit information.
• Contract, when we need your information to provide services or prepare for a project.
• Legitimate interests, such as improving the website, responding to enquiries, protecting the business, and managing client relationships.
• Legal obligation, when we need to keep records for tax, accounting, or legal reasons.

6. Enquiry form data

When you submit an enquiry, the information you provide may be stored in our own database and/or sent to our email inbox so we can review and respond to your request.

You are responsible for making sure the information you submit is accurate and that you have permission to share any third-party information included in your enquiry.

7. Email list and updates

If you join the email list, you may receive useful notes, articles, project updates, service updates, or announcements related to branding, websites, ecommerce, and digital business.

You can unsubscribe at any time using the unsubscribe link in the email or by contacting: hi@midohasan.com.

We may use a third-party email service provider in the future. If we do, your email address and related subscription information may be processed by that provider according to their own privacy policy.

8. Payments and invoices

We may collect and store information needed for invoices, payment tracking, tax records, and project administration.

Payments may be made by bank transfer or other approved payment methods. In the future, we may use services such as Wise, Stripe, or similar payment providers.

We do not control third-party payment providers. Their processing of your payment information is governed by their own privacy policies and terms.

9. Analytics and cookies

We may use cookies and similar technologies to operate the website, improve performance, understand visitor behavior, and protect the website.

We may use tools such as:

• Google Analytics
• Google Search Console
• Security, spam prevention, or performance tools
• Other analytics or website improvement tools

Cookies can usually be disabled in your browser settings. Some parts of the website may not work properly if cookies are disabled.

10. Third-party services

We may use third-party tools and platforms to operate the business, including:

• Website hosting providers
• Domain and email providers
• Analytics tools
• Payment processors
• Email marketing platforms
• Project management tools
• Design, development, and collaboration software
• Security and spam protection tools
• Stock, font, plugin, app, or software providers

These third parties may process information according to their own privacy policies.

11. AI-assisted and professional tools

We may use professional tools, including AI-assisted tools, design software, development software, research tools, stock libraries, and third-party platforms as part of our workflow.

These tools may support research, planning, writing, design, development, quality checks, or internal productivity. We remain responsible for the final work we deliver to clients.

We do not intentionally submit confidential client information into third-party AI tools unless it is appropriate for the work, permitted by the client agreement, or reasonably necessary for delivery.

12. Data storage and security

We use reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No online system is completely secure. You should avoid sending highly sensitive information through website forms or unsecured communication channels.

13. How long we keep information

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include:

• Enquiry records
• Client communication
• Project records
• Invoices and accounting records
• Legal and tax records
• Email subscription data until you unsubscribe
• Records needed to protect the business or resolve disputes

14. International users

Mido Hasan works with clients internationally. Your information may be processed or stored in countries outside your own country, depending on the tools and services used.

By using the website or submitting information, you understand that your information may be processed in the United Kingdom, Indonesia, or other locations where our tools, providers, or business operations are based.

15. Your rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to certain uses of your information
• Request restriction of processing
• Withdraw consent where processing is based on consent
• Unsubscribe from marketing emails

To make a request, contact hi@midohasan.com.

We may need to verify your identity before responding.

16. Children’s privacy

The website and services are intended for business, professional, and project-related use. We do not knowingly collect personal information from children.

If you believe a child has submitted personal information to us, contact us and we will review the request.

17. Links to other websites

The website may contain links to third-party websites, platforms, tools, or social media pages.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated effective date.

Continued use of the website after changes are published means you accept the updated Privacy Policy.

19. Contact

For questions about this Privacy Policy or how your information is handled, contact: